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This store has earned the following certifications.
Umbrella Top Cover: European Castle Inspired Design - Enhanced Stability and Wind Protection - The design inspired by European castles features optimal drainage to prevent water accumulation and enhance structural stability. - Provides better wind protection, ensuring your stove remains secure during storms.
Efficient Design - Optimal Drainage and Dry Stove Conditions - Features a slope for optimal drainage, ensuring no water remains on the surface. - Increased headspace encourages air circulation and minimizes moisture, keeping your stove dry and in top condition.
Long Lasting - UV-Resistant and Rust-Proof - Equipped with a UV-resistant coating to prevent fading and reduce the risk of rust. - Ensures your stove maintains its original appearance even after long-term use.
Premium Fabric - Durable and Impact-Resistant - Made from robust waterproof Oxford fabric, ensuring durability. - High-strength materials in the mezzanine prevent denting, maintaining the cover's structural integrity.
Windproof Construction - Resilience in Strong Winds - Features a top-notch windproof ring that ensures a snug fit around the stove, even in strong gusts. - Prevents small animals from accessing your stove, allowing for year-round protection. - Extends the lifespan of your stove by keeping it secure and accessible.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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