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This store has earned the following certifications.
✔ PERFECT DESIGN -- Our product is meticulously designed to expertly split natural premium pine wood into 5-inch lengths of mini firewood. Each box weighs 7-8 pounds and 600 cubic inches, making it very convenient for indoor storage and outdoor carry.
✔ FREE FIRESTARTERS AND GLOVES -- To protect your hands from burns or scratches, we include a pair of gloves in the carton. Additionally, we provide 4 free fire starters, each carefully crafted with premium wood chips and food-grade wax to last for 15-30 minutes.
✔ KILN DRIED WOOD -- Our premium product is kiln-dried small pine firewood, with a moisture content of less than 6%. It is bark-free and expertly crafted to ensure the best quality.
✔ SMOKE REDUCTION -- Our kiln-dried firewood has the lowest sap and resin content compared to traditional firewood. As a result, it produces less smoke, burns cleaner, and produces more heat, lasting longer.
✔ WOOD FLAVOR -- We pride ourselves on the fact that no chemicals are used in the manufacturing process, preserving its authentic wood flavor for unparalleled enjoyment.
✔ EASY TO USE -- Each kiln-dried mini firewood is professionally processed to ensure you get exactly what you need without the need for additional processing or sourcing inferior wood.
✔ PERFECT ACCESSORY -- Our 5-inch mini firewood is the perfect accessory for outdoor products such as the Solo Stove Mesa XL, tabletop firepit, pizza oven, wood burning stove, barbecue, and other outdoor products, providing an enjoyable fire burning experience.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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